Load Matching & Fleet Dispatch ERP Module

The GRABiD Logistics Load Matching & Fleet Dispatch ERP Module is designed specifically for large transportation/logistics operators. It provides a quick and efficient way for dispatchers to manage drivers, sub-contractors, vehicles, inductions and billing, matching jobs to drivers and vehicles in real time, offering both geo-tracking and automated invoicing.

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The Problems We Solve

Currently, large operators require a variety of software tools to manage their load matching and dispatching tasks, all of which are time consuming and potentially fraught with human error and inefficiencies. These problems are further exacerbated by insufficient real-time data required for the running of an efficient and effective business.

Load matching and dispatching tasks include invoicing, driver oversights, matching drivers, loads, vehicles and destinations, verifying driver induction statuses, and geo-tracking vehicles without the need for 3^rd party hardware. The GRABiD Logistics Load Matching & Fleet Dispatch Module combines all these functions, and many more, into one easy to use platform that saves you both time and money.

The Solution

Using a simple to use web-cloud application, dispatcher/s can easily consign jobs to your sub-contractors and employee drivers, all of whom have downloaded the GRABiD Logistics mobile application using a simple and easy batch set up. Dispatcher/s can also use GRABiD Logistics to offer jobs to brokers and loading agents who can then dispatch to their own database of sub-contractors.

Following an extensive 22-month market analysis, the GRABiD Logistics ERP platform was built to uniquely solve 10 well-defined industry-wide issues faced by the majority of industry transportation operators:

1. Error-Free Load Matching

With hundreds of employees and sub-contractor drivers, our Load Matching & Fleet Dispatch Module allows dispatchers to match drivers to vehicles and jobs at the touch of a button. This is achieved because all dispatchers, employees and sub-contractors use the same GRABiD Logistics software – web and mobile applications.

Using GRABiD Logistics software, dispatchers are confident that jobs are offered to their drivers and/or sub-contractors who have the appropriate vehicle type, license type, valid inductions for the pick-up/drop off locations and are not fatigued.

Dispatchers can effortlessly match drivers to each job, send details of the job to the driver mobile application and receive real-time driver location and POD documentation, all of which makes customer billing a seamless and frictionless operation.

The GRABiD Logistics software saves a significant amount of time, otherwise spent by dispatchers matching jobs, drivers and vehicles, followed by phone calls or emails to allocate these jobs; it significantly reduces human error.

2. Business Intelligence (BI) Based Decision-Making

Research indicates that a large percentage of medium and large transport operators use old technologies that do not provide access to valuable, real-time decision-making data. This problem contributes to inefficient operational management leading to billing and cash flow challenges.

GRABiD Logistics, however, provides transport operators with a real-time view of the business. For example, dispatchers can easily monitor the status of allocated jobs, whilst receiving notifications of unallocated jobs that require urgent attention. Simple and clear dashboards make it easy for dispatchers, accounting staff and management to see past, current and future job allocations, as well as real-time invoicing and any potential issues that might arise.

3. Cash Flow Management

This is the #1 “business killer” and is caused by a misalignment in payment terms between the customers, the dispatching company and the sub-contracted driving party (where applicable). Cash flow is a problem that does not distinguish between small, medium and large operators and is applicable worldwide.

GRABiD Logistics can help solve this critical problem. We are able to offer up to 120 days 100% INTEREST FREE invoice finance (subject to T&Cs) to medium to large operators and brokers which results in sub-contractors being paid after 72 hours of completing a job.

4. Inefficient Sub-Contractors

The saying “you are only as strong as your weakest link” applies to the transport industry as well. While your company may employ a sophisticated software system, if your sub-contractors don’t utilise a similar system, your business efficiency is jeopardised and your risk exposure is increased.

When your sub-contractors – brokers, loading agents and SME owner operators – all work within the GRABiD Logistics eco-system, the improvement in transparency and efficiency benefits all stakeholders. In our experience, brokers and loading agents are happy to use GRABiD Logistics because in addition to the above, they can also use it with their other customers and sub-contractors. The SME owner operators are also happy to use the system because they get paid after 48 or 72 hours. It’s a Win-Win situation for all.

5. Chain of Responsibility (COR)

The ability for transport operators to manage and discharge COR risk is fundamental. This is particularly relevant for transport operators who use sub-contractors who often reassign work to other sub-contractors themselves, often without your knowledge, visibility and control. Yet your business is still liable under COR regulations.

Essentially, our ERP software allows your COR risk to be discharged in two ways.

First, all drivers must electronically acknowledge their COR compliance of vehicle fitness, driver fatigue and induction requirements before every pick-up. This could be customised to suit your specific COR risks to ensure maximum protection in case the current method used is not sufficient for your operational needs.

Second, and to allow for increased efficiency, COR compliance is also applied to any 3^rd party brokers and other sub-contractors who allocate your assigned jobs down the chain to their own driving staff or sub-contractors.

6. Demurrage Revenue Loss

GRABiD Logistics solves a worldwide industry challenge relating to loss of demurrage revenue charges. This is because large transportation operators lose a significant amount of revenue by not charging or not being able to prove eligibility of demurrage charges, given that currently there is no way of proving it beyond doubt.

Using our world-first watermarked Demurrage Calculator and Invoice Generator means that operators do not lose out on these owed charges, resulting from demurrage, while being able to prove all claims.

We solve this problem by geo-tracking all vehicles, including their arrival and dispatch times at every destination. GRABiD Logistics tracks valid and invalid demurrage against pre-defined parameters set for each individual pick-up and drop-off site. It also charges and automatically includes valid charges in each invoice, however these charges can be over-ridden by the dispatcher.

7. Wash Charges

This is another operational-related feature of the software that assists in scheduling, capturing, invoicing and billing wash charges. Our cloud software ensures that all stops are tracked and timed, making it easier to automatically capture and include wash charges in invoices, while reducing human error, as well as forgotten and/or slow billing.

However, if the operator does not want these charges included in the invoices, they can be easily over-ridden. At the very least, the operator has substantiated evidence of the costs associated with the wash stops.

8. Integration with 3^rd party software

Integrating different software systems is almost as big of a challenge as it is to maintain such 3^rd party integrations. The software/IT knowledge required to define and maintain these integrations is often unavailable to transport operators and the cost of specialist consultants is often unviable.

In the case of GRABiD Logistics, however, our modules are built using a structured framework software language that makes it easier for us to integrate with both older and more modern 3^rd party systems used by our customers. Often integrations can be delivered at no upfront cost, assuming other customers of the system could benefit from such integration.

9. Costly Driver In-Vehicle Hardware

PDAs are costly to purchase and manage. GRABiD Logistics negates the need for such hardware devices.

Employees and sub-contractors are able to download our iOS and Android mobile applications and use them FREE of charge. The mobile applications provide a range of real-time functions, such as receiving jobs, capturing and uploading PODs and signature-on-glass to the GRABiD cloud servers, tracking vehicle/driver positioning, capturing and validating eligible demurrage, capturing barcodes and various time stamps on pick-up/drop-off and much more.

10. Loyalty & Referral Program – Attract Best Sub-Contractors

Unique to GRABiD Logistics, this program provides a lifelong percentage-based commission automatically paid by GRABiD Logistics to participating drivers (directly into their mobile application wallet) and others who referred them to the GRABiD Logistics mobile application. These cashback incentive payments are used to attract better performing sub-contractors (SME owner operators) to collaborate with operators who use GRABiD Logistics and to participate in the GRABiD Logistics eco-system. It can also provide the operator with loyalty cashback dollars for their own completed deliveries.

Solution & Value For Money

GRABiD Logistics identified that most software solutions used by the transport and logistics industry offer a number of challenges when it comes to costing and value for money.

One of these challenges is that competing, off-the-shelf system providers tend to charge for their software using what we refer to as the “all care, no responsibility” approach. This means that regardless of your business size, how busy your business has been each month and how many times you have actually used the system per month, you still pay the same. This also means that when the software has any issues that result in your business slowing down or stopping entirely, the software providers are still paid even if you are not paid. GRABiD Logistics employs a completely different approach when it comes to software usage fees.

To Make ItSimple

Monthly charges are calculated based on the number of completed jobs you dispatch during the month. This means that if you have a slow month, we are paid less because you only pay for what you use.

Our Tiered Membership Program

What do we include in the cost per completed jobs pricing tier program?

No monthly usage fees.
No data storage fees.
Unlimited number of users.
No need to change PC hardware.
No need to worry about costly data backup and archiving.
No additional software support costs.
Interest free invoice finance.
No charge for use of mobile application.

Features

Simple and effortless load matching to single drivers or groups of drivers.
Support multi-levels of users.
Supports dispatchers and sub-dispatcher options.
Real-time geo-tracking and time stamping using driver mobile apps.
Automated, paperless invoicing.
COR risk management and discharge.
Interest-free invoice finance and early payment to sub-contractors.
No need to change desktop computing infrastructure.
Unlimited cloud data storage.
No need for 3^rd party PDAs.
Designed to work flawlessly with all GRABiD Logistics modules.
World-first demurrage calculator and automated invoice generator.
World-first Loyalty & Referral Program

Benefits

Dispatchers and sub-dispatchers can quickly match jobs, vehicles and drivers.
Dispatchers and sub-dispatchers can fully meet their obligations under Australia’s COR legislation.
Dispatchers and sub-dispatchers can easily redirect or cancel deliveries in transit, add unscheduled stops, change drop off addresses and send tracking links to customers.
Dispatchers and sub-dispatchers can instantly send completed delivery details to customers.
Dispatchers and sub-dispatchers can utilise the Carrier Cost Estimator to price jobs.
Connect with brokers and drivers in the GRABiD Logistics eco-system to source and dispatch backloads..
All valid demurrage, wash and futile charges are automatically added to invoices.
Drivers can upload POD photos to the cloud server in real-time.
No need for PDA software.
No need for 3^rd party geo-trackers.
Operators benefit from lifelong referral commissions and loyalty cashback dollars.

Summary

The GRABiD Logistics Load Matching & Fleet Dispatch ERP platform is suitable for medium and large transport companies who need to streamline their dispatch operations, fulfill their COR obligations, improve invoicing and billing efficiency, capture valid demurrage, futile and wash charges and much more. Dispatchers and sub-dispatchers are offered a combination of cloud-based web and mobile applications for the purpose of quickly dispatching, accepting, completing and monitoring fleets and drivers.

Frequently Asked Questions

How much does it cost to use GRABiD Logistics?

The simple answer is you pay as you go and for as much as you use the GRABiD Logistics Load Matching & Fleet Dispatch web application every month. This means that if you had a slow month you will pay less than if you had a busy month. We tailor a cost per completed load that uses a sliding scale that reduces as you make more and more use of GRABiD Logistics. We are committed to your business success and supporters of a Win-Win relationship.

Dispatching jobs to users in the GRABiD Logistics eco-system marketplace costs you ZERO dollars. Drivers and sub-contractors can download the mobile applications at no charge.

Do I need to download the software?

No. GRABiD Logistics is a cloud software, also referred to as SaaS – software as a service. This means that you can use your PC, tablet and mobile phone to dispatch and stay on top of your jobs.

How does this software help me fulfil my COR obligations?

In general, GRABiD Logistics helps you fulfil your COR obligations in two ways:

SME owner operators download the free GRABiD Logistics mobile application and are required to populate their profile with vehicle registration data, proof of insurances certificates, proof of licenses and second proof of ID (Medicare card).
Drivers are also required to e-sign a COR checklist whenever they begin a job, whilst agreeing that they have also read the T&Cs for that specific job.

We have a few more tricks up our sleeve which we can tell you about later.

Do I have to use all three GRABiD Logistics modules?

No. You can choose to use the Load Matching & Fleet Dispatch ERP module only. Your employees and sub-contractors will use the GRABiD Logistics mobile applications, but they are not obliged to take advantage of the Load Matching & Offload Marketplace module offered to SMEs and owner operators.

How does INTEREST FREE invoice finance work?

GRABiD has partnered with a number of companies that provide 100% invoice finance. You do not need to access this function, but it is available at zero interest if required. Terms and conditions apply.

How does the geo-tracking work?

Once an employee or sub-contractor driver has downloaded the GRABiD Logistics mobile application to their smartphone, any jobs they accept are automatically time stamped and geo-tracked at every step. So the time the driver leaves the warehouse fully loaded is tracked, as is the time they arrive at their destination. The time they leave this destination and arrive at the next stop is also recorded, and so on. This means that dispatchers have data evidence. Dispatchers can also send a tracking link to customers if they need to show where the driver is along the route.

Can I stop the valid demurrage charges being added to a customer invoice?

Yes. The valid demurrage charges are automatically added to the automated invoices, but dispatchers can exclude or discount these charges as required.

For more information on this module Contact us today.

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